Emergency/Crime in Progress: Call 911 or (510) 881-1121, 24 hours a day.
Non-Emergency Public Safety Line: (510) 881-1833, 24 hours a day,
or report park rule violations or other incidents by submitting a Park Watch Report incident form online.
Tip-line: (510) 690-6521.
Links: Fire Warning Info | All Alerts & Closures
About the Police Department
The EBRPD Police Department serves and patrols EBRPD's 73 Regional Parks in Alameda and Contra Costa counties which host 30 million visits a year. Through policing contracts, we also provide law enforcement services in the East Bay Municipal Utilities District (EBMUD) watershed and recreation facilities. By special agreement we, additionally, provide police service in the East Bay lands of the San Francisco Public Utilities Commission's watershed, and for several state-owned parklands located in the East Bay.
The Public Safety Division's annual budget is $41.2 million. At peak summer season, the Division is staffed by around 450 personnel, which includes:
- 158 full-time equivalent employees (77 of whom are sworn police officers who derive their authority under CA Penal code section 830.1)
- 151 members of our Volunteer Trail Safety Patrols
- 150 seasonal lifeguards
- 24 on-call firefighters
We are a full-service POST (Commission on Peace Officer Standards and Training) recognized law enforcement agency. On July 31, 2010, we received national accreditation through the Commission on Accreditation for Law Enforcement Agencies (CALEA). We have since received CALEA re-accreditation in 2013, 2016, and 2020.
With headquarters located at Lake Chabot in Castro Valley, we also have deployment points at the EBMUD San Pablo Reservoir in Orinda and Contra Loma Regional Park in Antioch, and at our Air Support Unit at the Hayward Municipal Airport. By land, by sea, and by air we provide around-the-clock services through a variety of specialized assignments. Our department includes the Air Support Unit, Marine Patrol, Mounted Patrols, Special Enforcement Unit, Investigations Unit, and a 24-hour per day 9-1-1 Communications Center in our effort to provide the highest level of visitor safety.
We are very proud of our commitment to the community and the partnerships we have formed along the way, realizing that safety and quality of life are both personal and shared responsibilities. We strive to make the Regional Parks one of the nation's safest open space and recreation areas. We make every effort to provide an excellent park experience for our frequent and occasional visitors alike.
Meet the Department
Community Info & News
To report non-emergency park rule violations such as reckless bike, skate or scooter riding, failure to properly leash or control pets, and improper trail usage such as mountain biking on restricted trails, please call Dispatch at (510) 881-1833 or submit a Park Watch Report incident form online or by mail/fax using the Park Watch Report Brochure, available in many District brochure boxes.
For Emergencies or Crime in Progress: Call 911 or (510) 881-1121 from a cell, 24 hours a day.
The Investigations Unit of the Police Department maintains a tip line that citizens can call to provide information confidentially about crimes that fall within the jurisdiction of the District Police. The tip line telephone number is (510) 690-6521.
Call 911 or (510) 881-1121 from a cell phone, 24 hours a day.
Anyone involved in a dog bite or any incident resulting in injury in the East Bay Regional Park District is required to exchange information with other involved parties and report the incident to District Police and Fire Dispatch at (510) 881-1121.
To report non-emergency Trail Safety Hazards or damaged trails and facilities, locate a park ranger or call Park Operations. Be sure to mention the nature and exact location of the problem including trail or area name.
Park Operations: (510) 544-2510 (Mon-Fri, 8:30am-5pm, voice mail available after hours) or call the non-emergency Dispatch Line at (510) 881-1833 for an immediate response after hours.
Vehicles towed or impounded by East Bay Regional Park District Police under the authority of California Vehicle Code are subject to an $125.00 administrative fee, which is paid to the District. The fee will be collected when the owner comes to the police station to get the Written Authorization to Release form. The signed form is required by the towing company prior to release. The fee may be paid by VISA, MasterCard, cash, money order or cashier's check payable to "East Bay Regional Park District".
To obtain a vehicle release, the registered owner of the vehicle must make an appointment Monday through Friday 8:00 am to 5:00 pm by calling (510) 690-6508 or (510) 881-1833. "Drop-ins" cannot be guaranteed a review process and release.
Recovered and Stolen Property is considered to be evidence related to the respective crime. Evidence can be released only upon adjudication of the criminal case (with permission from the Investigation’s Unit) or the owner of the stolen property may obtain a court order for release of the items in question. All property and evidence is released by appointment only.
Please contact the Property and Evidence Specialist at (510) 690-6565 or evidence@ebparks.org to set up an appointment.
We submit all unclaimed property for sale via public auction on an ongoing basis (as per 2080.4 – 2080.6 of the California Civil Code). Interested bidders can access the site at www.propertyroom.com.
Police reports of crimes or accidents are released in compliance with the Public Records Act, California Government Code Section 7920.000, et seq., and other applicable state and local laws. These statutes embody a policy of releasing information unless release would endanger citizens, law enforcement personnel, or a law enforcement investigation; or would constitute an unnecessary invasion of privacy.
The general public may request in writing the release of a District Police report, in person at Police Department Headquarters, during normal business hours, 8:00am to 4:00pm, Monday through Friday, holidays excluded, or through postal mail. All applicable copy fees will apply. The Records Unit can be reached at (510) 690-6508.
To send your request by mail, write to:
East Bay Regional Park District Police
Attn: Records
17930 Lake Chabot Road
Castro Valley, CA 94546-1950
You can obtain an application and more information by phoning the Records Unit at (510) 690-6508 or request an application by writing to:
East Bay Regional Park District Police Department
Attn: Records
17930 Lake Chabot Road
Castro Valley, 94546-1950
Or you can obtain one in person at the Police Department. See also Dog Permit Program.
Sections 40200.7 and 40215 of the California Vehicle Code require that a person request an initial review of a disputed parking citation within 21 days of receiving the citation or within 10 days of the mailing date of a notice of delinquent parking violation. If the request for an initial review is not made within these time limits, the person has lost the statutorily-prescribed ability to contest the citation.
To request a "level one" (initial) review of a citation issued by East Bay Regional Park District Police,call Citation Processing Center at 1-800-989-2058 or visit www.citationprocessingcenter.com.
There are many volunteer opportunities available with the East Bay Regional Park District Police. For information, visit the Police Department's Employment and Volunteer Opportunities page.
The Police Department is always looking for industrious and innovative officers to enforce a myriad of laws not commonly enforced by officers in other agencies. For a complete description of open positions and application information, please visit the Employment page.
Contact Us - Public Safety
By Phone:
Emergency: Call 911 or 510-881-1121 from a cell phone, 24 hours a day
Business/Non-Emergency: 510-881-1833, 24 hours a day
General Park Information: 1-888-EBPARKS or 1-888-327-2757
In Person or by Mail:
Public Safety Headquarters
17930 Lake Chabot Road
Castro Valley, California 94546-1950